Support

Have a question, found a bug, or want to suggest a feature? Email hello@claphamdigital.com. We typically respond within 24–48 hours.

Do your apps require an internet connection?
No. Every app plays offline, and your progress and settings are stored locally on your device. Nowhere in Particular carries its whole map of places inside the app, so it works with no signal at all — which is the point, because the places worth finding are usually where the bars run out. Its one optional shared feature needs a connection when it has one, and queues quietly when it doesn’t.

How do I reset my statistics?
Video Poker Edge and Blackjack Edge each have a settings or stats screen where you can reset your progress. Look for "Reset Stats" or a similar option.

Do you collect any of my data?
Video Poker Edge and Blackjack Edge collect nothing at all. See our Privacy Policy for details. Solitaire Edge collects no data either; on iPhone and iPad it can use Apple’s Game Center, and on Android your device backup can copy its saved game to your Google account. Its own privacy policy describes both. Shatterbeat collects nothing on iPhone and iPad; on Android it uses Google Play Games, which sends your scores, achievements and coin ledger to your own Google account — its own privacy policy describes both.

What about Nowhere in Particular?
Your coordinates are never published. If you turn on sharing, a finished hunt publishes a small record — which marker, how it ended, a coarse region taken from the marker’s published position rather than yours, the day, and a random number made on your install that changes every month. No name, no account, no coordinate. That is what the App Store privacy label means by Coarse Location, Device ID and Product Interaction; Google Play’s disclosure names the device identifier Device or other IDs. There is one place your position does leave the phone, and it is worth naming plainly rather than burying: the map. Holding the MAP key draws a map around where you are, and drawing a map means asking a map provider for the tiles at that spot. On iOS that provider is Apple, through MapKit. On Android it is Google, through the Maps SDK. Google Play’s disclosure additionally lists precise location as shared, and that one is not about the record at all. The full detail, including what we cannot do, is in the Nowhere in Particular privacy policy.

I found a bug. How do I report it?
Email hello@claphamdigital.com with a description of the issue and your device type. Screenshots help.

• Video Poker Edge — master video poker strategy with instant feedback
• Blackjack Edge — train advantage play until it's automatic
• Nowhere in Particular — a bearing, a range, and no route; you work out the roads
• Solitaire Edge — free Klondike solitaire with a coach that can tell you whether a deal was still winnable; its privacy policy is its own
• Shatterbeat — a neon boss-fight game where every strike is locked to the beat; its privacy policy is its own

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